1. Shipment processing time- All orders are processed the same or the next day, depending on the distance and time of order. If there is a significant delay in shipment of your order, we will contact you via text or telephone. The event that a non-delivery occurs on account of a wrong name or address or any other wrong information, any extra cost incurred by Sensei Services for redelivery shall be claimed from you. Shipments will be made on regular courier and postal services and shipment times will be based on distance from the shipping hub.

2. Shipping Duration - All orders will be delivered by the delivery partner within 7 business days of receiving the order.